5th GLOBAL
Back Office &
Operational Efficiency
ONLINE VIDEO CONFERENCE
4th – 5th March 2021 | VIRTUAL CONFERENCE
5th GLOBAL
Back Office &
Operational Efficiency
ONLINE VIDEO CONFERENCE
4th – 5th March 2021
Key Speakers
Summit Introduction
In this ever-changing digital economy, where the truth about back office is crucial, massive, often unappreciated and an unseen portion of the financial services industry, it is time to think of it as a strategic driver of economic performance – the place where the vision and the strategy are built.
Regulatory drivers, strategic evolution, digital and cultural transformation are just some of the current trends impacting back-office operations.
If you are a multinational bank or a fintech startup and want to profit from a vibrant networking platform with like-minded peers, bring back home and share within your network the stimulating and inspiring topics, then this is the right event for you.
Join us for the 5th Global Back Office Operational Efficiency Summit, where we will unfold the solutions to the challenges that the 2021 Back Office will be facing. Over 2 days, workshops, case studies, breakout sessions, round tables, panel discussions and networking to address questions and dispel doubts. Digital Transformation and Operational Efficiency will be illustrated by experts from the field of financial services, insurance and banking.
We are looking forward to welcoming you in the dynamic Amsterdam in March, 2021.

Key Topics
- OPERATIONAL EXCELLENCE THROUGH EFFICIENCY AND DIGITIZATION
- THE POTENTIAL OF MACHINE LEARNING: A SPOTLIGHT ON USE CASES
- TRANSFORMING BACK OFFICE THROUGH AGILITY
- REALIZING THE REAL POTENTIAL OF ARTIFICIAL INTELLIGENCE (AI) & ROBOTICS
(RPA) IN A BACK OFFICE TRANSFORMATION
- SUPPORTING ORGANISATIONAL CHANGE THROUGH CULTURAL AND BEHAVIORAL
TRANSFORMATION
- MANAGING THE VIRTUAL ORGANISATION
(RPA) IN A BACK OFFICE TRANSFORMATION
TRANSFORMATION
Target Audience
- Banking
- Insurance
- All financial institutions

Who Should Attend
VPs, CEOs, CXOs, Heads, Directors, Senior Managers, Managers:
· Back Office
· E-commerce
· Operations
· Outsourcing
· Information
· Technology
· Shared Services
· IT Management
· Process Improvement
· Operational Excellence
· Workforce Optimization
· Process Management
· BPM (Business Process Management)
· Control and Support Operations
· Development
· Administration
· Strategic Planning
· Human Resources
· Business Performance and Incentives
· Business Performance
· Effectiveness and Reporting
· Payment systems
· Clearing & Settlement
· Innovation
· R&D
FOR SPONSOR OR EXHIBITORS
Interested in sponsoring or exhibiting at the
GLOBAL BACK OFFICE & OPERATIONAL EFFICIENCY SUMMIT?
Opportunities are now available! See our 2020 package
CONTACT
cbryan@conferenziaworld.com
or CALL: +44 203 129 6943 for more information
Bryan Coleman
ONLINE REGISTRATION
Register your tickets through online
BROCHURE
Request the brochure of summit to learn more
SPONSORSHIP PACKAGE
Demonstrate your commitment to the industrial rapport by strengthening your visibility
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