7th Edition | In-Person Participation Only

19th – 20th October 2023 | Berlin, Germany

Conference Introduction

The acceleration of digital trends across banking, payments and e-commerce has propelled the industry to this pivotal moment so that they may remain dominant in a rapidly evolving ecosystem. From new technology to new competition to heightened customer expectations, banks have become increasingly vulnerable. Conferenzia World’s Banking 4.0 Digitalization and Innovation Conference 2023 is bringing together leading banking experts to analyze the challenges companies are now facing and the core opportunities for banking industries in order to strengthen strategies to attract and retain customers. It provides a single platform for Banks and Fintech communities to connect, collaborate, and co-create in order to navigate a future that is changing before our eyes. The conference will help the stakeholders to develop understanding of new technologies in banking sector that allow the creation of digital assets and help in gaining a deeper understanding of the connection between customer, strategy and analytics.

Join us to learn from a great combination of experts from all over the world through interactive case study presentations, fireside chats, expert talks, panel discussions and astounding masterclasses.

We look forward to meeting you in this exclusive forum on October 2023!

Who Should Attend

CEOs, VPs, Directors, CXOs, Heads, Senior Managers, Managers of:
• Digital Banking Transformation
• Artificial Intelligence
• Financial Services
• Machine Learning
• Data Driven Banking
• Digital Innovation
• Fintech
• Online Banking
• Digital Specialist/Expert
• Blockchain
• Retail Banks
• Payments and Wallets
• Loans and Insurance
• Foreign Exchange
• Debit and Credit Cards
• Corporate Banking
• Investment Banking Services

Previous Sponsors

Previous Attendees

For Sponsorship Or Exhibitions

We offer a wide range of sponsorship opportunities like:
• Speaking slots to share your experience with a senior audience
• Exhibition locations to develop relationships with your target market
• Marketing visibility to improve your reputation within the industry etc.
• A wish list of companies you want to meet can be provided to us so we can invite them for you
• One-to-one meetings if you wish to meet some specific people on our participant’s list
• Access to the Conference mobile app to set up pre-meetings with any participant

Please contact: Remesh Nair
Email: sponsorship@conferenziaworld.com
Office phone: +44 203 740 3320

Diana Makarova, Bc.

Diana Makarova, Bc.

Conference Producer

Reviews From Our Past Events

Testimonials From Previous Attendees


"I enjoyed the summit as I learnt a lot about current CX and Digital Transformation challenges. Great minds came together to discuss our experience about People-Oriented CX. It is really hard to change processes and priorities in organizations even though there are clear data-driven reasons and explanations. I was amused to see how companies from different verticals – such as theme parks, retail stores or FMCG brands – approach CX and what initiatives they have to learn more about customer needs. Neticle has an important role in driving this shift for clients - it takes time and CX managers need partners and support from the other departments as well. Though measurement and KPIs are getting more and more standardized, the meaning behind the ratings, so the customer verbatim management is still a problem to solve. It is not sustainable to read and process hundreds or thousands of text units one by one, so automation is a must-have now. I personally enjoyed being on stage and sharing my thoughts with more than 100 CX-engaged professionals. It's been a unique opportunity to start meaningful discussions about text analytics in the field of CX and digital transformation. All participants were highly experienced, open-minded, aiming to learn from the others."


Péter Szekeres
Co-founder and Chairman, Neticle Enterprise Text Analytics

Testimonials From Previous Attendees


"Matias and I had a really great time at the summit in Amsterdam. We met a lot of interesting people and who are very interested in our new solution Videobot. Matias presentation was also very appreciated and I believe inspired many of the attendees."


Carolyn Gobran
Sales & Marketing Manager, Videobot