Fees & Payment

SPEAKERS

sjaak

samer

philipp

AUGIE

lucian

fisher

desiree

amit

hamed

SUMMIT
introduction

During the pandemic, digital adoption has taken a quantum leap at both the organizational and industry levels. This results the rapid shift towards interacting with customers through digital channels. High performing companies are accelerating their digital capabilities at an astonishing rate. In order to keepup with this new kind of “always-connected” customer, business must embrace digital advances such as analytics, mobility, social media and smart embedded devices–and improving use of traditional technologies transformation to deliver an unmatched customer experience.

Conferenzia World‘s Global Digital Transformation & Customer Experience Summit 2022 will provide a common platform for business leaders, industry experts and all stakeholders to share their experiences, success stories and a whole lot more through diverse case studies, fireside chats, expert talks, interactive panel discussions and exclusive masterclasses. Join us to discover how executives excellently lead digital transformation, use digital technology to radically improve performance or reach enterprises, the elements of successful digital transformation and how to assess firm’s digital maturity.

We look forward to meeting you in this exclusive forum on April 2022, in Amsterdam!

key topics

Understanding digital transformation and how it can be Improved by adopting AI and ML
Capitalizing on digital transformation & AI
Leveraging digital transformation to resolve long-standing problems
Envisaging the future of digital customer experience
Driving operational efficiency through customer interactions
Implementing digital customer engagement to improve customer experience

WHO SHOULD ATTEND

VP’S, Presidents, CXO’S, Heads, Directors, Managers and Executives of::

Information / Operating / Customer / Technology Officers
Management / Client Experience / Open Data / Customer Service / IS / Digital Transformation
Client relationship Development / Customer Value Management (CVM)
Customer Life Cycle Strategies / CX Transformation
User Experience / Satisfaction / Experience Design
CRM & Omni Channel Management
Customer Care & Service Quality / Retention & Loyalty
Customer Insight & Satisfaction
Enterprise / Technical Architects
Channel & Multichannel Management
Process Excellence & Data Management
Social Media & Brand Management
Marketing & sales
Chief Digital Officer / Digital customer experience (DCX)
Customer Management Enterprise Architect
Programme & Business Transformation Managers
Open Source Leads & Web Developers Transformation
Information and IT Management
HR & Organizational Development