6th Edition | In Person & Virtual Participation

Global Digital Transformation & Customer Experience Summit
13th – 14th April 2023 | Amsterdam, The Netherlands

Mercure Amsterdam City Logo


In Person Participants

Sponsors and Exhibitors

Key Speakers

Summit Introduction

Digital transformation is a permanent state of evolution which is forcing companies to change their business models and adapt to the new market reality. Moving your company forward in the wake of the post-pandemic era has now become more essential than ever.

In a world of AI, automation and new channels, what do your customers really want? In a digitally transformed economy, customers are empowered to make the rules, engage on their own terms and challenge organizations with the most complex of expectations. What does the future of CX look like with this in mind?

Generate value for your business by embedding digital DNA and expediting your company’s successful transformation with Conferenzia World‘s Global Digital Transformation & Customer Experience Summit 2023 in Amsterdam. Join us to adopt innovative technology to keep up with the new “always-connected” customer and deliver an unmatched customer experience.

Key Topics

• Customer Experience in the Age of AI
• How to personalize CX and ensure the data protection
• Increasing organizational efficiency by empowering
customers with self-service
• Create a digital strategy that prioritizes UX across all platforms
• Using IOT to improving the digital customer experience
• Data literacy as an accelerator of digital transformation at Ikea

Who Should Attend

CEOs, VPs, Directors, CXOs, Heads, Senior Managers,
Managers of:
• Chief Operations Officer • Global Head/VP/Directors of CX • Customer Experience executives / officers / heads/ Seniors • Head of Operations • Business Strategy Manager • Transformation Strategy • Chief Customer Officer • Customer Relations • Customer Service • Heads of Product Development and Innovation • Chief Digital Heads • Technology Heads • Chief Marketing officer / Heads • Business Marketing • Marketing and Digital Transformation • Chief innovation officer • Head of Business development • Customer Relation Management • Customer Satisfaction • CXO • Head of Data Technology Transformation • Digital Product Manager • Director of Innovation • VP Innovation • Director of User Experience • Chief Customer Experience • Chief Executive Officer

Sponsored By

business and decision 1

Media Partners

global risk community
conference clocate
Electronic Specifier
industry events
Institute for Digital Transformation
U Today

Previous Attendees

Mercure Amsterdam City Logo

Mercure Amsterdam City

Joan Muyskenweg 10, 1096 CJ

Telephone: +31 207219176

For Sponsorship Or Exhibitions

We offer a wide range of sponsorship opportunities like:
• Speaking slots to share your experience with a senior audience
• Exhibition locations to develop relationships with your target market
• Marketing visibility to improve your reputation within the industry etc.
• A wish list of companies you want to meet can be provided to us so we can invite them for you
• One-to-one meetings if you wish to meet some specific people on our participant’s list

Please contact: Remesh Nair
Email: sponsorship@conferenziaworld.com
Office phone: +44 203 740 3320

Makpal Mukhambetalina

Makpal Mukhambetalina

Conference Producer

Reviews From Our Past Events