10th Edition | In-Person Participation Only

Global OPEX and Business Transformation Summit

October 2025 / Boston, USA

Registration & Prices

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Sponsorship Package

Registration & Prices

Request Brochure

Sponsorship Package

Speakers

In Person Participants

Sponsors and Exhibitors

CPD Accreditation

Conferenzia World certifies that this conference has been approved for CPD credits by The CPD Certification Service. Our credits are internationally recognized. We have an internal dedicated team that works closely with our CPD provider to support your accreditation request to be accepted worldwide.

Upon request, our event attendees can receive a CPD certificate as a confirmation of their participation.

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Summit Introduction

Revolutionize Your Business: OPEX Digital Business Transformation Summit

Research shows that changes are happening across various operating dimensions. These changes are forcing business leaders to review their operations in order to increase efficiency and market share and to improve the customer experience. As digital business transformation summit organisers, we can help to revolutionize your business.

Adapting to Change: Strategies for Business Resilience and Agility

As change is constant, businesses should be ready to respond instantly and ensure resilience. In order for leaders to effectively respond to the drivers for change, a holistic analysis should be performed covering their strategy, operating model and operating capabilities.

Three principles are crucial for the successful delivery of the transformation journey:
1. Improving business operations should be in alignment with the strategy in order to match the changing market dynamics.
2. The business enablers (e.g. People, Process and Technology) should be worked on holistically to drive the excellence agenda.
3. There must be a deep understanding of customer needs/wants before making any change.

The change should be capability – and customer-driven to realize success. An agile mindset and digital adoption throughout the transformation journey are key to realize the expected benefits, value generation and drive excellence.

Diverse Paths to Operational Excellence: Understanding Organizational Journeys

It’s important to note that not all organizations are on the same operational excellence. Likely the starting point and the destination differ by organization. One organization’s journey may be focused on full-scale transformation; another organization’s continuous improvement efforts may be specific to cost reduction and quality improvement. The speed and magnitude of results will vary based on the organization’s complexity and commitment to change.

World Operational Excellence and Process Transformation

As you travel on your drive excellence, you will wish to select the appropriate approach, methodologies, and tools – based on your organization’s current situation, future strategies and goals, resource availability and limitations, as well as urgency and schedule needs – that will provide immediate value and operational excellence. Global OPEX and Business Transformation Summit provides a comprehensive and systematic approach to designing and implementing value streams and supporting processes that will enable a business to assertively grow the top line as well as the bottom line.

Opex Summit: Best Strategies for Success in Your Business

At our OPEX and Business Transformation Summit, we brought together experts from many successful organizations which are one the fortune list in one place and offer you the opportunity to take ready-made strategies in:
• Cultural Leadership
• Methodology
• Project Management
• Automatization
• Customer Experience

But more importantly, you will gain knowledge about how to successfully execute these strategies for your business, as our speakers have prepared many successful execution examples for you. Click the “Request Brochure” button and find out what strategies lead you to reduce risk and cost. How to realize the expected benefits, value generation and drive excellence!

Register now for the OPEX Conference- a digital transformation summit in Boston.

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Previous Sponsors

Media Partners

Previous Attendees

For Sponsorship Or Exhibitions

We offer a wide range of sponsorship opportunities like:
• Speaking slots to share your experience with a senior audience
• Exhibition locations to develop relationships with your target market
• Marketing visibility to improve your reputation within the industry etc.
• A wish list of companies you want to meet can be provided to us so we can invite them for you
• One-to-one meetings if you wish to meet some specific people on our participant’s list
• Access to the Conference mobile app to set up pre-meetings with any participant

Please contact: Ernest Amalu
Email: sponsorship@conferenziaworld.com
Office phone: +44 203 740 3320

Reviews From Our Past Events

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Testimonials From Previous Attendees

"I had the pleasure and the privilege to chair and speak at the “Global Finance 4.0 and Finance Transformation Summit” organized by Conferenzia World in Berlin, 9-10 November 2023. Congratulations! All the ingredients to ensure a successful conference were in place. The selection of relevant and sometimes disruptive topics, the flow during the 2 days with a smart mix of experienced practitioners and insightful analysts and consultants as keynote speakers and panelists made the program quite rich and attractive from the very start. A good mix of active and lively attendees from diverse countries and industries contributed to the depth and breath of the exchanges. The reasonable size of the audience allowed for a more intimate networking during the breaks. Not to forget the Berlin location which allowed for some refreshing sightseeing in this city always in transformation also! Two days well spent and lots of learnings to bring back to the French and EMEA CFO community which I chair and facilitate for the Digital Transformation, Shared Services and Outsourcing and Artificial Intelligence topics."

Armand Angeli

Vice-President International & Digital Transformation, DFCG

Testimonial for the Finance 4.0 and Finance Transformation Summit: "This summit for me is a must-attend for C-level decision-makers seeking to stay ahead in the ever-evolving world finance transformation and connect and learn together with industry leaders. As a speaker at the Finance 4.0 and Finance Transformation Summit in Berlin 9th & 10th of November 2023, I had the pleasure of joining and connecting with great industry leaders from Europe. We explored "How to navigate international finance transformation in diverse business models, going beyond borders?". With leaders from +14 countries, we focused on the impact of leading with people, process, and performance. The event highlighted the influence of technologies in finance, including generative AI use cases, RPA solution centers, and process optimization through process mining. It revealed the need to change traditional finance operating models and steer transformation journeys with different leadership and project approaches." Testimonial for the Global Back Office and Operational Efficiency Conference: "Overall the Global Back Office and Operational Efficiency Conference in Berlin 18th & 19th April 2024 in Berlin for me was a truly enlightening experience. For me it was a pleasure to join the fellow +20 speakers together and discuss topics with great industry leaders from financial services from Europe. We took a deep dive in the expert talk on "How technology can leverage the back-office functions?". With leaders from +12 countries, we explored the impact of people, change management, and transformative leaders. The event highlighted the importance of eliminating and standardizing processes, keeping up with automation for performance, and enhancing regulatory compliance through technology. It emphasized the need to reconsider "business as usual" and evaluate larger implications. For transformation leaders and decision-makers, this conference I highly recommend and it offers valuable insights into driving efficiency through technology, while providing an excellent opportunity to connect with industry leaders."

Theresa König

CFO Services Business Partnering & Strategy, PwC Germany

"I was very honored to speak about strategic outsourcing and external collaborations for CMC development and manufacturing of biologics at the recent Global Bioprocessing Summit in Berlin. I greatly enjoyed attending the event; it was a very valuable one in my view. The summit offered great opportunities for networking and benchmarking. The quality of presentations and panel discussions was very high. The event's organization was well done. I was very pleased about the interest in the topics and thus lively discussions and open-minded atmosphere. I met great people and enjoyed sharing thoughts and experiences. A big THANK YOU to the organizers for this successful summit and the opportunity to contribute."

Ulrich Rümenapp

Senior Biotech Program Lead, Bayer AG

"I was very pleased to be able to show case many of the offerings Lonza has to offer and it was good to have so many questions after the presentation and also after the conference ended. I guess it is always a good sign if a topic receives further interest over the course of the event. Many thanks for your organization of the event and for inviting Lonza to share its broad range of Development Technologies approaches and experience in speeding time from Development to Clinic. I too learned a lot from the other presentations on the day."

James Berrie

Technical Director, Global Process Development, Lonza

"I enjoyed the summit as I learnt a lot about current CX and Digital Transformation challenges. Great minds came together to discuss our experience about People-Oriented CX. It is really hard to change processes and priorities in organizations even though there are clear data-driven reasons and explanations. I was amused to see how companies from different verticals – such as theme parks, retail stores or FMCG brands – approach CX and what initiatives they have to learn more about customer needs. Neticle has an important role in driving this shift for clients - it takes time and CX managers need partners and support from the other departments as well. Though measurement and KPIs are getting more and more standardized, the meaning behind the ratings, so the customer verbatim management is still a problem to solve. It is not sustainable to read and process hundreds or thousands of text units one by one, so automation is a must-have now. I personally enjoyed being on stage and sharing my thoughts with more than 100 CX-engaged professionals. It's been a unique opportunity to start meaningful discussions about text analytics in the field of CX and digital transformation. All participants were highly experienced, open-minded, aiming to learn from the others."

Péter Szekeres

Co-founder and Chairman, Neticle Enterprise Text Analytics

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