8th Edition | In-Person Participation Only

Global Back Office Operations Conference

November 2026 / Amsterdam, The Netherlands

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Conference Introduction

Global Back Office Process & Operation Efficiency Conference

The Global Back Office and Operational Efficiency Conference brings together thought leaders, experts, and industry professionals to delve into the critical aspects of back office operation process, efficiency, and innovation.

With a focus on optimizing processes, embracing technology, and strategic planning, this conference is designed to drive operational excellence and transform the way financial institutions operate.

This summit typically centers around operations, systems, compliance, and administration—things like automation, payroll, HRIS systems, and finance ops workflows.

Human-Centric Process Strategies for Agile Back Office Operation

In this era of rapidly evolving business landscapes, the conference emphasizes the need for human-centric, agile, data-driven, and technologically reliable approaches in the back-office operations. By harnessing real-time data, advanced analytics, and innovative methodologies, participants will explore groundbreaking strategies to reinvent established practices, enhance customer experiences, improve operational effectiveness, and drive financial growth.

Engaging Insights and Innovative Solutions for Back Office Operation

Attendees will have the opportunity to engage in a dynamic program featuring insightful case studies, expert talks, interactive panel discussions, and enlightening master classes. This back-office management conference provides a platform for sharing best practices, exchanging innovative ideas, and exploring cutting-edge solutions of back-office operations.

Shaping the Future of Operational Efficiency

Join us at the Global Back Office and Operational Efficiency Conference, where industry leaders and experts will converge to address pressing challenges, collaborate on strategies, and shape the future of back office operations. Don’t miss this invaluable opportunity to learn from industry pioneers and pave the way for transformative change in the world of finance.

Key Topics

The Future of Back Office: Embracing Digital Transformation in Back Office Operations
Operational Efficiency in the Age of AI and Automation
The Ethical Dilemma of Automation: Balancing Efficiency and Job Displacement in Back- Office Operations
Mastering Operational Excellence: Leveraging Technology for Back-Office Transformation
Future-Proofing Back Office Operations: Embracing Disruptive Technologies and Evolving Strategies for Sustainable Efficiency
Transforming the Future: Customer-Centricity, Risk Resilience, and Sustainable Growth in Back-Office Operations

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Sponsorship Package

Previous Sponsors

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Previous Attendees

For Sponsorship Or Exhibitions

We offer a wide range of sponsorship opportunities like:
• Speaking slots to share your experience with a senior audience
• Exhibition locations to develop relationships with your target market
• Marketing visibility to improve your reputation within the industry etc.
• A wish list of companies you want to meet can be provided to us so we can invite them for you
• One-to-one meetings if you wish to meet some specific people on our participant’s list
• Access to the Conference mobile app to set up pre-meetings with any participant
• Access to a lead scanner to collect attendee contact details during the event

Please contact: Frank Boahen
Email: sponsorship@conferenziaworld.com
Office phone: +44 203 740 3320

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Sponsorship Package

Reviews From Our Past Events

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Testimonials From Previous Attendees

"I had the pleasure and the privilege to chair and speak at the “Global Finance 4.0 and Finance Transformation Summit” organized by Conferenzia World in Berlin, 9-10 November 2023. Congratulations! All the ingredients to ensure a successful conference were in place. The selection of relevant and sometimes disruptive topics, the flow during the 2 days with a smart mix of experienced practitioners and insightful analysts and consultants as keynote speakers and panelists made the program quite rich and attractive from the very start. A good mix of active and lively attendees from diverse countries and industries contributed to the depth and breath of the exchanges. The reasonable size of the audience allowed for a more intimate networking during the breaks. Not to forget the Berlin location which allowed for some refreshing sightseeing in this city always in transformation also! Two days well spent and lots of learnings to bring back to the French and EMEA CFO community which I chair and facilitate for the Digital Transformation, Shared Services and Outsourcing and Artificial Intelligence topics."

Armand Angeli

Vice-President International & Digital Transformation, DFCG

Testimonial for the Finance 4.0 and Finance Transformation Summit: "This summit for me is a must-attend for C-level decision-makers seeking to stay ahead in the ever-evolving world finance transformation and connect and learn together with industry leaders. As a speaker at the Finance 4.0 and Finance Transformation Summit in Berlin 9th & 10th of November 2023, I had the pleasure of joining and connecting with great industry leaders from Europe. We explored "How to navigate international finance transformation in diverse business models, going beyond borders?". With leaders from +14 countries, we focused on the impact of leading with people, process, and performance. The event highlighted the influence of technologies in finance, including generative AI use cases, RPA solution centers, and process optimization through process mining. It revealed the need to change traditional finance operating models and steer transformation journeys with different leadership and project approaches." Testimonial for the Global Back Office and Operational Efficiency Conference: "Overall the Global Back Office and Operational Efficiency Conference in Berlin 18th & 19th April 2024 in Berlin for me was a truly enlightening experience. For me it was a pleasure to join the fellow +20 speakers together and discuss topics with great industry leaders from financial services from Europe. We took a deep dive in the expert talk on "How technology can leverage the back-office functions?". With leaders from +12 countries, we explored the impact of people, change management, and transformative leaders. The event highlighted the importance of eliminating and standardizing processes, keeping up with automation for performance, and enhancing regulatory compliance through technology. It emphasized the need to reconsider "business as usual" and evaluate larger implications. For transformation leaders and decision-makers, this conference I highly recommend and it offers valuable insights into driving efficiency through technology, while providing an excellent opportunity to connect with industry leaders."

Theresa König

CFO Services Business Partnering & Strategy, PwC Germany

"I was very honored to speak about strategic outsourcing and external collaborations for CMC development and manufacturing of biologics at the recent Global Bioprocessing Summit in Berlin. I greatly enjoyed attending the event; it was a very valuable one in my view. The summit offered great opportunities for networking and benchmarking. The quality of presentations and panel discussions was very high. The event's organization was well done. I was very pleased about the interest in the topics and thus lively discussions and open-minded atmosphere. I met great people and enjoyed sharing thoughts and experiences. A big THANK YOU to the organizers for this successful summit and the opportunity to contribute."

Ulrich Rümenapp

Senior Biotech Program Lead, Bayer AG

"I was very pleased to be able to show case many of the offerings Lonza has to offer and it was good to have so many questions after the presentation and also after the conference ended. I guess it is always a good sign if a topic receives further interest over the course of the event. Many thanks for your organization of the event and for inviting Lonza to share its broad range of Development Technologies approaches and experience in speeding time from Development to Clinic. I too learned a lot from the other presentations on the day."

James Berrie

Technical Director, Global Process Development, Lonza

"I enjoyed the summit as I learnt a lot about current CX and Digital Transformation challenges. Great minds came together to discuss our experience about People-Oriented CX. It is really hard to change processes and priorities in organizations even though there are clear data-driven reasons and explanations. I was amused to see how companies from different verticals – such as theme parks, retail stores or FMCG brands – approach CX and what initiatives they have to learn more about customer needs. Neticle has an important role in driving this shift for clients - it takes time and CX managers need partners and support from the other departments as well. Though measurement and KPIs are getting more and more standardized, the meaning behind the ratings, so the customer verbatim management is still a problem to solve. It is not sustainable to read and process hundreds or thousands of text units one by one, so automation is a must-have now. I personally enjoyed being on stage and sharing my thoughts with more than 100 CX-engaged professionals. It's been a unique opportunity to start meaningful discussions about text analytics in the field of CX and digital transformation. All participants were highly experienced, open-minded, aiming to learn from the others."

Péter Szekeres

Co-founder and Chairman, Neticle Enterprise Text Analytics

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