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Conference Introduction

Global Back Office & Business Operations Conference 2028 | AI, Automation & Operational Excellence – Amsterdam

In-Person Event | November 2028 | Amsterdam, The Netherlands

About the Event

Join senior executives and decision-makers at a focused business operations conference in Europe 2028, designed for organizations driving operational efficiency, automation, and digital transformation.

With limited participation, the event offers a high-level environment for meaningful discussions, practical insights, and direct engagement with industry peers.

Register Now to Secure Your Place at Back Office Conference 2028.

What This Conference Focuses On

The conference is designed around the key areas shaping modern business operations, including finance operations, HR processes, compliance, shared services, and workflow optimization.

Attendees will explore practical approaches to automation, payroll and HR systems, AI in operations, process standardization, and digital transformation strategies. The agenda is built to address real operational challenges and deliver actionable insights.

Explore Sponsorship Packages for Business Operations Efficiency Conferences

Key Topics

  • The Future of Business Operations and Digital Transformation
  • Operational Efficiency in the Age of AI and Automation
  • Balancing Automation and Workforce Impact
  • Technology-Driven Operational Excellence
  • Future-Proofing Back Office Operations
  • Customer-Centric and Resilient Business Operations

Who Should Attend

This operations excellence summit Amsterdam is designed for senior professionals and decision-makers responsible for driving operational performance and transformation:

  • Heads, Directors, and VPs of Business Operations;
  • Leaders in Operational Efficiency and Process Excellence;
  • Heads of Back Office Operations and Shared Services;
  • Finance Operations, Accounting, and Payroll Leaders;
  • HR Operations and HRIS Professionals;
  • Experts in Automation, AI, and Digital Transformation;
  • Compliance, Risk, and Governance Professionals;
  • Process Improvement and Lean / Six Sigma Specialists;
  • IT and Systems Leaders supporting business operations.

Why attend a conference in Amsterdam?

Amsterdam is one of Europe’s leading business and innovation hubs, making it an ideal location for a business operations conference in Europe 2028. With excellent international connectivity and a strong presence of multinational companies, the city attracts senior professionals from across industries.

As a back office conference in Amsterdam, the event provides a focused setting for high-level networking, knowledge exchange, and discussions on real operational challenges across finance, HR, and shared services.

Industries Attending

  • Banking and Financial Services
  • Fintech and Digital Banking
  • Insurance
  • Shared Service Centers (SSC) / Global Business Services (GBS)
  • Large enterprises with complex operational structures

Sponsorship & Partnership Opportunities

This is a high-value opportunity to position your brand directly in front of companies actively investing in operations, automation, and digital transformation.

We offer a wide range of sponsorship opportunities designed to maximize your visibility, engagement, and business impact:

  • Speaking slots to share your expertise with a senior audience
  • Exhibition space to engage directly with your target market
  • Marketing visibility to strengthen your brand positioning within the industry
  • The ability to provide a wish list of companies you want to meet — we will invite them on your behalf
  • Pre-arranged one-to-one meetings with selected participants
  • Access to the conference mobile app to schedule meetings in advance
  • Access to a lead scanner to collect attendee contact details during the event

Sponsorship packages are limited and typically secured in advance.

Interested in sponsoring or partnering with us? Contact us to explore available options.

Media Opportunities

As a media partner, you will benefit from increased brand visibility and direct access to a highly targeted professional audience. Opportunities include content collaboration, brand exposure across event communication channels, and access to interviews and industry insights.

What will You learn about AI in operations?

Attendees will gain practical, real-world insights into how AI is transforming business operations, including:

  • Automating high-volume back office processes;
  • Enhancing decision-making through advanced analytics;
  • Increasing efficiency across finance, HR, and shared services;
  • Implementing AI while managing workforce impact.

Secure Your Place

Join industry leaders and decision-makers shaping the future of business operations.

Places are limited and typically secured in advance.

Register now to secure your place.

Related Conferences in Amsterdam

Explore other leading events in our portfolio focused on business performance and transformation:

Business Planning Summit (S&OP) – focused on sales and operations planning, demand forecasting, and integrated business planning.

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For Sponsorship Or Exhibitions

We offer a wide range of sponsorship opportunities like:
• Speaking slots
• Exhibition locations
• Marketing visibility
• A wish list of companies you want to meet
• One-to-one meetings
• Access set up pre-meetings with any participant
• Access to a lead scanner to collect attendee contact details

Please contact: Frank Boahen
Email: sponsorship@conferenziaworld.com
Office phone: +44 203 740 3320

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Reviews From Our Past Events
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Testimonials From Previous Attendees
"I had the pleasure and the privilege to chair and speak at the “Global Finance 4.0 and Finance Transformation Summit” organized by Conferenzia World in Berlin, 9-10 November 2023. Congratulations! All the ingredients to ensure a successful conference were in place. The selection of relevant and sometimes disruptive topics, the flow during the 2 days with a smart mix of experienced practitioners and insightful analysts and consultants as keynote speakers and panelists made the program quite rich and attractive from the very start. A good mix of active and lively attendees from diverse countries and industries contributed to the depth and breath of the exchanges. The reasonable size of the audience allowed for a more intimate networking during the breaks. Not to forget the Berlin location which allowed for some refreshing sightseeing in this city always in transformation also! Two days well spent and lots of learnings to bring back to the French and EMEA CFO community which I chair and facilitate for the Digital Transformation, Shared Services and Outsourcing and Artificial Intelligence topics."
Armand Angeli
Armand Angeli
Vice-President International & Digital Transformation, DFCG
Testimonial for the Finance 4.0 and Finance Transformation Summit: "This summit for me is a must-attend for C-level decision-makers seeking to stay ahead in the ever-evolving world finance transformation and connect and learn together with industry leaders. As a speaker at the Finance 4.0 and Finance Transformation Summit in Berlin 9th & 10th of November 2023, I had the pleasure of joining and connecting with great industry leaders from Europe. We explored "How to navigate international finance transformation in diverse business models, going beyond borders?". With leaders from +14 countries, we focused on the impact of leading with people, process, and performance. The event highlighted the influence of technologies in finance, including generative AI use cases, RPA solution centers, and process optimization through process mining. It revealed the need to change traditional finance operating models and steer transformation journeys with different leadership and project approaches." Testimonial for the Global Back Office and Operational Efficiency Conference: "Overall the Global Back Office and Operational Efficiency Conference in Berlin 18th & 19th April 2024 in Berlin for me was a truly enlightening experience. For me it was a pleasure to join the fellow +20 speakers together and discuss topics with great industry leaders from financial services from Europe. We took a deep dive in the expert talk on "How technology can leverage the back-office functions?". With leaders from +12 countries, we explored the impact of people, change management, and transformative leaders. The event highlighted the importance of eliminating and standardizing processes, keeping up with automation for performance, and enhancing regulatory compliance through technology. It emphasized the need to reconsider "business as usual" and evaluate larger implications. For transformation leaders and decision-makers, this conference I highly recommend and it offers valuable insights into driving efficiency through technology, while providing an excellent opportunity to connect with industry leaders."
Theresa König
Theresa König
CFO Services Business Partnering & Strategy, PwC Germany
"I was very honored to speak about strategic outsourcing and external collaborations for CMC development and manufacturing of biologics at the recent Global Bioprocessing Summit in Berlin. I greatly enjoyed attending the event; it was a very valuable one in my view. The summit offered great opportunities for networking and benchmarking. The quality of presentations and panel discussions was very high. The event's organization was well done. I was very pleased about the interest in the topics and thus lively discussions and open-minded atmosphere. I met great people and enjoyed sharing thoughts and experiences. A big THANK YOU to the organizers for this successful summit and the opportunity to contribute."
Ulrich Rümenapp
Ulrich Rümenapp
Senior Biotech Program Lead, Bayer AG
"I was very pleased to be able to show case many of the offerings Lonza has to offer and it was good to have so many questions after the presentation and also after the conference ended. I guess it is always a good sign if a topic receives further interest over the course of the event. Many thanks for your organization of the event and for inviting Lonza to share its broad range of Development Technologies approaches and experience in speeding time from Development to Clinic. I too learned a lot from the other presentations on the day."
James Berrie
James Berrie
Technical Director, Global Process Development, Lonza
"I enjoyed the summit as I learnt a lot about current CX and Digital Transformation challenges. Great minds came together to discuss our experience about People-Oriented CX. It is really hard to change processes and priorities in organizations even though there are clear data-driven reasons and explanations. I was amused to see how companies from different verticals – such as theme parks, retail stores or FMCG brands – approach CX and what initiatives they have to learn more about customer needs. Neticle has an important role in driving this shift for clients - it takes time and CX managers need partners and support from the other departments as well. Though measurement and KPIs are getting more and more standardized, the meaning behind the ratings, so the customer verbatim management is still a problem to solve. It is not sustainable to read and process hundreds or thousands of text units one by one, so automation is a must-have now. I personally enjoyed being on stage and sharing my thoughts with more than 100 CX-engaged professionals. It's been a unique opportunity to start meaningful discussions about text analytics in the field of CX and digital transformation. All participants were highly experienced, open-minded, aiming to learn from the others."
Péter Szekeres
Péter Szekeres
Co-founder and Chairman, Neticle Enterprise Text Analytics
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