Speakers
In Person Participants
Sponsors and Exhibitors
Summit Introduction
Digital transformation is a permanent state of evolution which is forcing companies to change their business models and adapt to the new market reality. Moving your company forward in the wake of the post-pandemic era has now become more essential than ever.
In a world of AI, automation and new channels, what do your customers really want? In a digitally transformed economy, customers are empowered to make the rules, engage on their own terms and challenge organizations with the most complex of expectations. What does the future of CX look like with this in mind?
Generate value for your business by embedding digital DNA and expediting your company’s successful transformation with Conferenzia World‘s Global Digital Transformation & Customer Experience Summit 2024 in Amsterdam. Join us to adopt innovative technology to keep up with the new “always-connected” customer and deliver an unmatched customer experience.
Who Should Attend
CEOs, VPs, Directors, CXOs, Heads, Senior Managers, Managers of:
• Chief Operations Officer • Global Head/VP/Directors of CX • Customer Experience executives / officers / heads/ Seniors • Head of Operations • Business Strategy Manager • Transformation Strategy • Chief Customer Officer • Customer Relations • Customer Service • Heads of Product Development and Innovation • Chief Digital Heads • Technology Heads • Chief Marketing officer / Heads • Business Marketing • Marketing and Digital Transformation • Chief innovation officer • Head of Business development • Customer Relation Management • Customer Satisfaction • CXO • Head of Data Technology Transformation • Digital Product Manager • Director of Innovation • VP Innovation • Director of User Experience • Chief Customer Experience • Chief Executive Officer
Previous Sponsors
Previous Attendees
For Sponsorship Or Exhibitions
We offer a wide range of sponsorship opportunities like:
• Speaking slots to share your experience with a senior audience
• Exhibition locations to develop relationships with your target market
• Marketing visibility to improve your reputation within the industry etc.
• A wish list of companies you want to meet can be provided to us so we can invite them for you
• One-to-one meetings if you wish to meet some specific people on our participant’s list
• Access to the Conference mobile app to set up pre-meetings with any participant
Please contact: Remesh Nair
Email: sponsorship@conferenziaworld.com
Office phone: +44 203 740 3320
Reviews From Our Past Events
Testimonials From Previous Attendees
"I enjoyed the summit as I learnt a lot about current CX and Digital Transformation challenges. Great minds came together to discuss our experience about People-Oriented CX. It is really hard to change processes and priorities in organizations even though there are clear data-driven reasons and explanations. I was amused to see how companies from different verticals – such as theme parks, retail stores or FMCG brands – approach CX and what initiatives they have to learn more about customer needs. Neticle has an important role in driving this shift for clients - it takes time and CX managers need partners and support from the other departments as well. Though measurement and KPIs are getting more and more standardized, the meaning behind the ratings, so the customer verbatim management is still a problem to solve. It is not sustainable to read and process hundreds or thousands of text units one by one, so automation is a must-have now. I personally enjoyed being on stage and sharing my thoughts with more than 100 CX-engaged professionals. It's been a unique opportunity to start meaningful discussions about text analytics in the field of CX and digital transformation. All participants were highly experienced, open-minded, aiming to learn from the others."
Péter Szekeres
Co-founder and Chairman, Neticle Enterprise Text Analytics
Testimonials From Previous Attendees
"Matias and I had a really great time at the summit in Amsterdam. We met a lot of interesting people and who are very interested in our new solution Videobot. Matias presentation was also very appreciated and I believe inspired many of the attendees."
Carolyn Gobran
Sales & Marketing Manager, Videobot