4th Edition | In-Person Participation Only

Global Retail Innovation Summit

Beyond the Cart: Building the Future of Retail

26th - 27th March 2026 / Amsterdam, The Netherlands

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Speakers

In Person Participants

Sponsors and Exhibitors

Key Speakers

Summit Introduction

Global Retail Innovation Conference & E-Commerce Summit 2026 – Amsterdam

Name: Global Retail Innovation & E-commerce Summit
Start: 2025-03-26GMT+010008:30
End: 2025-03-27GMT+010016:50
Location: Holiday Inn Amsterdam – Arena Towers

Where the Future of Retail & Digital Commerce Begins

The Global Retail Innovation Conference& E-Commerce Summit 2026 in Amsterdam is the leading European platform dedicated to the future of retail, digital commerce, and customer experience. This high-level retail innovation summit brings together industry pioneers, executives, innovators, and thought leaders shaping the next era of shopping, technology, and consumer engagement.

Success depends on more than just strong products. Retailers must deliver exceptional customer experiences, embrace AI-driven personalization, build seamless omnichannel ecosystems, and adopt sustainable business models. The summit provides cutting-edge insights and strategies to help brands thrive in this transformation.

The Future of Retail Begins Here

At this year’s E-Commerce Summit, we will explore how emerging technologies, automation, data analytics, and customer insights are redefining global retail. Participants will gain practical tools and inspiration through:

Keynotes by global retail leaders
Real-world case studies from top brands
Interactive panels on innovation, CX, and e-commerce
Workshops on digital transformation and AI adoption

This is where the industry gathers to rethink what the modern retail journey can—and must—become.

Why Attend the Retail Innovation Conference 2026?

The retail sector is undergoing unprecedented change. Consumer expectations are higher than ever, technology is advancing at record speed, and sustainability is now a business requirement.

Attending the Retail Innovation Conference and E-Commerce Summit helps you:

Understand shifting consumer behaviors
Navigate digital transformation with confidence
Discover best-in-class omnichannel strategies
Explore AI, automation, and smart retail technologies
Build meaningful, future-ready customer experiences
Form new partnerships with innovators from around the world

Conference Key Themes & Topics

1. The Future of Omnichannel Retail

Seamless online–offline integration, next-gen store formats, and unified commerce.

2. AI & Data-Driven Personalization

Machine learning applications, predictive analytics, and hyper-personalized retail.

3. Customer Experience Innovation

Creating impactful, emotional, and frictionless customer journeys.

4. Smart Store Technologies

Automation, IoT, robotics, AR/VR, and real-time inventory visibility.

5. Sustainability & Ethical Retail

Green logistics, circular economy, and sustainable brand strategies.

6. E-Commerce & Last-Mile Optimization

Cross-border e-commerce, delivery innovation, fulfillment technologies.

7. Retail Compliance & Regulatory Insights

Navigating complex EU regulations, data privacy, and digital governance.

Who Should Attend?

Retail CEOs & Founders
Chief Innovation Officers
Heads of E-Commerce
CX & Marketing Leaders
Supply Chain & Logistics Directors
Technology & Transformation Executives
Retail Tech Innovators

Join Us in Amsterdam

Be part of the 4th edition of the Global Retail Innovation Conference & E-Commerce Summit — the premier event where technology, strategy, and customer-centric innovation come together to shape the future of global retail.

📍 Amsterdam
📅 March 2026

This is where the next chapter of retail begins.

Key Topics

The Future of Omnichannel Retail
Data-Driven Personalization & AI in Retail
Enhancing Customer Experience Through Innovation
Retail Technology & Smart Store Solutions
Consumer Behavior Trends & Market Insights
Sustainable & Ethical Retail Practices
E-commerce Strategies & Last-Mile Delivery Optimization
Navigating Regulatory & Compliance Challenges in Retail

Registration & Prices

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Sponsorship Package

Media Partners

Previous Attendees

Holiday Inn Amsterdam – Arena Towers

Hoogoorddreef 66A

Amsterdam, The Netherlands

Telephone: 00800 80 800 800

For Sponsorship Or Exhibitions

We offer a wide range of sponsorship opportunities like:
• Speaking slots to share your experience with a senior audience
• Exhibition locations to develop relationships with your target market
• Marketing visibility to improve your reputation within the industry etc.
• A wish list of companies you want to meet can be provided to us so we can invite them for you
• One-to-one meetings if you wish to meet some specific people on our participant’s list
• Access to the Conference mobile app to set up pre-meetings with any participant
• Access to a lead scanner to collect attendee contact details during the event

Please contact: Ernest Amalu
Email: sponsorship@conferenziaworld.com
Office phone: +44 203 740 3320

Divine King-Oladipo

Conference Producer

Telephone: +420 210 023 201

Email: kdivine@conferenziaworld.com

Registration & Prices

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Reviews From Our Past Events

More Reviews

Testimonials From Previous Attendees

"I had the pleasure and the privilege to chair and speak at the “Global Finance 4.0 and Finance Transformation Summit” organized by Conferenzia World in Berlin, 9-10 November 2023. Congratulations! All the ingredients to ensure a successful conference were in place. The selection of relevant and sometimes disruptive topics, the flow during the 2 days with a smart mix of experienced practitioners and insightful analysts and consultants as keynote speakers and panelists made the program quite rich and attractive from the very start. A good mix of active and lively attendees from diverse countries and industries contributed to the depth and breath of the exchanges. The reasonable size of the audience allowed for a more intimate networking during the breaks. Not to forget the Berlin location which allowed for some refreshing sightseeing in this city always in transformation also! Two days well spent and lots of learnings to bring back to the French and EMEA CFO community which I chair and facilitate for the Digital Transformation, Shared Services and Outsourcing and Artificial Intelligence topics."

Armand Angeli

Vice-President International & Digital Transformation, DFCG

Testimonial for the Finance 4.0 and Finance Transformation Summit: "This summit for me is a must-attend for C-level decision-makers seeking to stay ahead in the ever-evolving world finance transformation and connect and learn together with industry leaders. As a speaker at the Finance 4.0 and Finance Transformation Summit in Berlin 9th & 10th of November 2023, I had the pleasure of joining and connecting with great industry leaders from Europe. We explored "How to navigate international finance transformation in diverse business models, going beyond borders?". With leaders from +14 countries, we focused on the impact of leading with people, process, and performance. The event highlighted the influence of technologies in finance, including generative AI use cases, RPA solution centers, and process optimization through process mining. It revealed the need to change traditional finance operating models and steer transformation journeys with different leadership and project approaches." Testimonial for the Global Back Office and Operational Efficiency Conference: "Overall the Global Back Office and Operational Efficiency Conference in Berlin 18th & 19th April 2024 in Berlin for me was a truly enlightening experience. For me it was a pleasure to join the fellow +20 speakers together and discuss topics with great industry leaders from financial services from Europe. We took a deep dive in the expert talk on "How technology can leverage the back-office functions?". With leaders from +12 countries, we explored the impact of people, change management, and transformative leaders. The event highlighted the importance of eliminating and standardizing processes, keeping up with automation for performance, and enhancing regulatory compliance through technology. It emphasized the need to reconsider "business as usual" and evaluate larger implications. For transformation leaders and decision-makers, this conference I highly recommend and it offers valuable insights into driving efficiency through technology, while providing an excellent opportunity to connect with industry leaders."

Theresa König

CFO Services Business Partnering & Strategy, PwC Germany

"I was very honored to speak about strategic outsourcing and external collaborations for CMC development and manufacturing of biologics at the recent Global Bioprocessing Summit in Berlin. I greatly enjoyed attending the event; it was a very valuable one in my view. The summit offered great opportunities for networking and benchmarking. The quality of presentations and panel discussions was very high. The event's organization was well done. I was very pleased about the interest in the topics and thus lively discussions and open-minded atmosphere. I met great people and enjoyed sharing thoughts and experiences. A big THANK YOU to the organizers for this successful summit and the opportunity to contribute."

Ulrich Rümenapp

Senior Biotech Program Lead, Bayer AG

"I was very pleased to be able to show case many of the offerings Lonza has to offer and it was good to have so many questions after the presentation and also after the conference ended. I guess it is always a good sign if a topic receives further interest over the course of the event. Many thanks for your organization of the event and for inviting Lonza to share its broad range of Development Technologies approaches and experience in speeding time from Development to Clinic. I too learned a lot from the other presentations on the day."

James Berrie

Technical Director, Global Process Development, Lonza

"I enjoyed the summit as I learnt a lot about current CX and Digital Transformation challenges. Great minds came together to discuss our experience about People-Oriented CX. It is really hard to change processes and priorities in organizations even though there are clear data-driven reasons and explanations. I was amused to see how companies from different verticals – such as theme parks, retail stores or FMCG brands – approach CX and what initiatives they have to learn more about customer needs. Neticle has an important role in driving this shift for clients - it takes time and CX managers need partners and support from the other departments as well. Though measurement and KPIs are getting more and more standardized, the meaning behind the ratings, so the customer verbatim management is still a problem to solve. It is not sustainable to read and process hundreds or thousands of text units one by one, so automation is a must-have now. I personally enjoyed being on stage and sharing my thoughts with more than 100 CX-engaged professionals. It's been a unique opportunity to start meaningful discussions about text analytics in the field of CX and digital transformation. All participants were highly experienced, open-minded, aiming to learn from the others."

Péter Szekeres

Co-founder and Chairman, Neticle Enterprise Text Analytics

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