4th Edition | In-Person Participation Only

Global Retail Innovation Summit 2028 Amsterdam

Beyond the Cart: Building the Future of Retail

23rd - 24th March 2028 / Amsterdam, The Netherlands

Registration & Prices

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Sponsorship Package

Registration & Prices

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Sponsorship Package

Speakers

In Person Participants

Sponsors and Exhibitors

Summit Introduction

Retail Innovation & Ecommerce Conference Europe

Name: Global Retail Innovation & E-commerce Summit
Start: 2028-03-23GMT+010008:30
End: 2028-03-24GMT+010016:50
Location: Holiday Inn Amsterdam – Arena Towers

The Global Retail Innovation Summit 2028 in Amsterdam is a leading European forum for retail innovation strategy, ecommerce transformation, and future digital commerce ecosystems. It focuses on long-term structural change in global retail, exploring how AI, automation, and data intelligence are reshaping the next generation of commerce systems.

Unlike execution-focused events that address operational deployment, this summit is designed for leaders shaping future retail models, ecosystem strategy, and long-term digital transformation roadmaps.

This is where the future of retail innovation and ecommerce strategy is defined.

WHAT IS RETAIL INNOVATION SUMMIT 2028?

The Retail Innovation Summit Europe 2028 is a strategic ecommerce and retail conference focused on long-term industry transformation.

It explores how global commerce is evolving and how businesses must adapt their retail and ecommerce strategies for the next decade.

KEY TOPICS

Strategic themes shaping retail innovation 2028:

AI-driven retail ecosystems & predictive commerce
Future of omnichannel ecommerce strategy
Autonomous retail operations & smart infrastructure
Hyper-personalized customer journeys powered by data
Sustainable digital commerce models
Ecommerce evolution & last-mile logistics
Retail regulation, data governance & compliance
Next-generation customer experience innovation

WHY ATTEND

This retail innovation conference in Europe is designed for leaders building long-term ecommerce and retail strategy.

Attending helps you:

Anticipate future consumer behavior
Understand emerging retail technologies early
Build future-proof ecommerce strategies
Explore AI-native commerce models
Connect with global innovation leaders
Develop strategic partnerships for the next decade

WHO SHOULD ATTEND

CEOs & Founders
Chief Innovation Officers
Heads of Ecommerce & Digital Strategy
CX & Transformation Leaders
Retail Technology Executives
Supply Chain & Operations Leaders

WHY AMSTERDAM

Amsterdam is one of Europe’s strongest hubs for retail innovation, ecommerce startups, and digital commerce transformation.

👉 Request Brochure of retail and e-commerce summit

The summit brings together global leaders shaping the next era of retail. It is where the future of retail innovation and ecommerce strategy is designed, tested, and accelerated.

What makes this ecommerce summit different from other retail conferences?

Unlike traditional retail conferences focused on short-term trends, this summit focuses on long-term transformation of retail ecosystems, including AI-native commerce, automation, and future customer behavior. The Retail Innovation Summit 2028 is not about reacting to change — it is about defining it.

SUMMIT REGISTRATION

How can I register for the event?

You can register directly via the official registration page or request a brochure for more details about participation and pricing.

👉 Register for Retail Innovation Summit 2028

SUMMIT SPONSORSHIP

Can I become a sponsor or exhibitor?

Yes. Sponsorship and exhibition packages are available and include speaking opportunities, brand visibility, lead generation tools, and direct access to senior decision-makers.

👉 Become a Sponsor for Retail Innovation Conference

Sponsors

Media Partners

Previous Attendees

Holiday Inn Amsterdam – Arena Towers

Hoogoorddreef 66A

Amsterdam, The Netherlands

Telephone: 00800 80 800 800

For Sponsorship Or Exhibitions

Our sponsorship packages are designed to maximize visibility, thought leadership, and high-value connections within the global retail innovation community.

Sponsors can take part in speaking opportunities, showcasing expertise directly to senior decision-makers and industry leaders.

Exhibition options provide direct access to key stakeholders and enable meaningful business conversations on-site.

We also offer tailored brand visibility packages to strengthen your presence within the retail and e-commerce ecosystem.

For more targeted engagement, we facilitate curated introductions and one-to-one meetings with relevant companies and delegates.

Sponsors can also use our networking platform to schedule meetings in advance and optimize event participation.

In addition, access to lead capture tools ensures efficient collection of attendee insights and business contacts during the summit.

Please contact: Ernest Amalu
Email: sponsorship@conferenziaworld.com
Office phone: +44 203 740 3320

Divine King-Oladipo

Conference Producer

Telephone: +420 210 023 201

Email: kdivine@cw-eu.com

Registration & Prices

Request Brochure

Sponsorship Package

Reviews From Our Past Events

More Reviews

Testimonials From Previous Attendees

"I had the pleasure and the privilege to chair and speak at the “Global Finance 4.0 and Finance Transformation Summit” organized by Conferenzia World in Berlin, 9-10 November 2023. Congratulations! All the ingredients to ensure a successful conference were in place. The selection of relevant and sometimes disruptive topics, the flow during the 2 days with a smart mix of experienced practitioners and insightful analysts and consultants as keynote speakers and panelists made the program quite rich and attractive from the very start. A good mix of active and lively attendees from diverse countries and industries contributed to the depth and breath of the exchanges. The reasonable size of the audience allowed for a more intimate networking during the breaks. Not to forget the Berlin location which allowed for some refreshing sightseeing in this city always in transformation also! Two days well spent and lots of learnings to bring back to the French and EMEA CFO community which I chair and facilitate for the Digital Transformation, Shared Services and Outsourcing and Artificial Intelligence topics."

Armand Angeli

Vice-President International & Digital Transformation, DFCG

Testimonial for the Finance 4.0 and Finance Transformation Summit: "This summit for me is a must-attend for C-level decision-makers seeking to stay ahead in the ever-evolving world finance transformation and connect and learn together with industry leaders. As a speaker at the Finance 4.0 and Finance Transformation Summit in Berlin 9th & 10th of November 2023, I had the pleasure of joining and connecting with great industry leaders from Europe. We explored "How to navigate international finance transformation in diverse business models, going beyond borders?". With leaders from +14 countries, we focused on the impact of leading with people, process, and performance. The event highlighted the influence of technologies in finance, including generative AI use cases, RPA solution centers, and process optimization through process mining. It revealed the need to change traditional finance operating models and steer transformation journeys with different leadership and project approaches." Testimonial for the Global Back Office and Operational Efficiency Conference: "Overall the Global Back Office and Operational Efficiency Conference in Berlin 18th & 19th April 2024 in Berlin for me was a truly enlightening experience. For me it was a pleasure to join the fellow +20 speakers together and discuss topics with great industry leaders from financial services from Europe. We took a deep dive in the expert talk on "How technology can leverage the back-office functions?". With leaders from +12 countries, we explored the impact of people, change management, and transformative leaders. The event highlighted the importance of eliminating and standardizing processes, keeping up with automation for performance, and enhancing regulatory compliance through technology. It emphasized the need to reconsider "business as usual" and evaluate larger implications. For transformation leaders and decision-makers, this conference I highly recommend and it offers valuable insights into driving efficiency through technology, while providing an excellent opportunity to connect with industry leaders."

Theresa König

CFO Services Business Partnering & Strategy, PwC Germany

"I was very honored to speak about strategic outsourcing and external collaborations for CMC development and manufacturing of biologics at the recent Global Bioprocessing Summit in Berlin. I greatly enjoyed attending the event; it was a very valuable one in my view. The summit offered great opportunities for networking and benchmarking. The quality of presentations and panel discussions was very high. The event's organization was well done. I was very pleased about the interest in the topics and thus lively discussions and open-minded atmosphere. I met great people and enjoyed sharing thoughts and experiences. A big THANK YOU to the organizers for this successful summit and the opportunity to contribute."

Ulrich Rümenapp

Senior Biotech Program Lead, Bayer AG

"I was very pleased to be able to show case many of the offerings Lonza has to offer and it was good to have so many questions after the presentation and also after the conference ended. I guess it is always a good sign if a topic receives further interest over the course of the event. Many thanks for your organization of the event and for inviting Lonza to share its broad range of Development Technologies approaches and experience in speeding time from Development to Clinic. I too learned a lot from the other presentations on the day."

James Berrie

Technical Director, Global Process Development, Lonza

"I enjoyed the summit as I learnt a lot about current CX and Digital Transformation challenges. Great minds came together to discuss our experience about People-Oriented CX. It is really hard to change processes and priorities in organizations even though there are clear data-driven reasons and explanations. I was amused to see how companies from different verticals – such as theme parks, retail stores or FMCG brands – approach CX and what initiatives they have to learn more about customer needs. Neticle has an important role in driving this shift for clients - it takes time and CX managers need partners and support from the other departments as well. Though measurement and KPIs are getting more and more standardized, the meaning behind the ratings, so the customer verbatim management is still a problem to solve. It is not sustainable to read and process hundreds or thousands of text units one by one, so automation is a must-have now. I personally enjoyed being on stage and sharing my thoughts with more than 100 CX-engaged professionals. It's been a unique opportunity to start meaningful discussions about text analytics in the field of CX and digital transformation. All participants were highly experienced, open-minded, aiming to learn from the others."

Péter Szekeres

Co-founder and Chairman, Neticle Enterprise Text Analytics

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