Deliver Personalised Retail Experiences with Award-Winning E-Commerce Solutions from Conferenzia World.
E Commerce Case Example:
- Know your customer ( create segments such as begginers, buyers, seekers)
- Deliver Omnichannel Experience (website, mobile apps, social media shops where customer can purchase)
- Personilize the experience (email campaigns, product pages..)
- Focus on speed (one click reorder, qr codes)
- Loyalty programs (early acces, benefits, birthday surprise)
- New Revenue Streams From Experiences (free shipping, loyalty products, loyalty points)
- Feedback Loop (community)
- UX (story driven shows, ethical badges, refilable products..)
Result:
- Repeat purchase rate increases by 32%
- Subscription add-ons grow by 50%
- New “Insider” membership generates 15% of monthly revenue
- Customer NPS rises from 45 to 71
Key Takeaways for E-Commerce Brands:
- Stop just selling products. Sell journeys, access, transformation.
- Layer your business model: combine DTC with subscriptions, memberships, services, and content.
- Make the customer feel seen through data + personalization.
- Anchor loyalty in emotion, identity, and values.
Join the E-Commerce & CX Summits
Whether you're starting your digital journey or optimizing your CX strategy, this is where transformation begins.At Conferenzia, we bring the brightest minds and most actionable insights together — through conferences that spark innovation, connection, and growth. Explore how digital transformation enhances customer experience with AI, personalization, and seamless omnichannel strategies. Learn best practices and future-ready CX insights. We're excited to invite you to two of our flagship events this season:Global Retail & E-Commerce Summit 2025
Explore how top brands are transforming the online shopping journey — from conversion-boosting strategies to smart automation and customer retention.
Dive into the latest in personalization, loyalty, AI-powered service, and emotional connection — and learn how to turn every customer touchpoint into a competitive advantage.
Customer Experience Summit 2025
Whether you're scaling your online store or refining your brand's CX strategy, Conferenzia’s events are where vision meets real-world execution.
Why attend?
- Discover tailored digital sales solutions designed around your customers
- Learn from real-world case studies and global innovators
- Connect with industry leaders, tech providers, and peers
- Walk away with strategies you can apply immediately
Let’s make your sales smarter, more human, and more effective — together.
We hope to see you there!
—
The Conferenzia Team